Returns will be issued refunds in the form of which they were purchased. 

Returns must be unworn, unwashed, and smell free with all tags attached.

Please include your package slip with the return.

We must receive your unwanted merchandise within 15 days of your order date for a full refund.

Reduced and Sale items are final sale and cannot be returned or exchanged.

Returns or exchanges after 15 days cannot be accepted.

The original shipping charge is non-refundable.

You will be responsible for paying your own shipping costs for any item

(via any carrier) you return.

If items are sent back past the return policy period,

the customer is responsible for return postage.

Returns past the 15 day return policy you will not be accepted or store credited.

Once your return is received and processed, your card will be credited

within 7-10 business days.

The following items are non-returnable.
All accessories, All jewelry & All sale items

If you wish to exchange your item for another size, You must return your unwanted item back to us. Please message us and we will send you the location to ship your item.

After we receive, inspect and approve your item for a refund, we will issue a store credit in the form of an E-Gift card that you will be able to use towards the item you wish to order.

 If you have any questions about exchanging, Please either contact us through our website via chat, DM us on instagram or email us at info.prettyratchet@gmail.com

We are always happy to help!



Happy Shopping!